Straighteners

Our devices are made for every hair type; the difference lies in the model you choose and the temperature you work at. Torn between two stylers? Describe your hair through the contact page: how thick, how long, coloured or not. You will get concrete advice within four working hours from someone who uses the products themselves.

180 degrees for fine, thin, blonde or damaged hair. 200 degrees for normal hair. 220 degrees for thick, coarse or unruly hair.

Always start at the lowest setting that does the job: one calm pass at the right temperature gives more shine and less damage than five quick ones that are too hot. If you find yourself going over the same section more than twice, move up a setting rather than pulling harder.

Yes. The plates of the One Touch Stripes are rounded and flexible, so you can turn the section around them instead of only sliding along it. Take sections of no more than four centimetres, turn the styler half a rotation and pull down slowly.

Then let the curl cool in your hand before you let go, because hair sets while it cools and not while it is hot. Do that and the curl easily holds for two days.

You have a 14-day cooling-off period from the day you receive the parcel. Hair stylers are hygiene products, so that period applies as long as the seal is unbroken and the device has not been used. Inspect it the way you would in a shop.

If you want to send it back, let us know within those 14 days. Return shipping is at your own expense. You get your money back within 14 days of us receiving the parcel, and you do not need to give a reason.

Every device comes with a 12-month warranty, from the day you receive it. It covers defects that arise from normal use, such as in the heating element, the electronics or the switch.

For a claim you need your proof of purchase and the original box. Not covered are, among other things, devices you have repaired yourself, broken-off parts, a cable that shorts because it was stored incorrectly, and discolouration from coloured hair or styling products.

Everything in the shop is currently a pre-order, with 25% off. Expected delivery is around the first week of November. As soon as your parcel is on its way, you will receive an email with track and trace.